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Founded in the year , the Commercial Bank of Dubai, grew into a National Public shareholding firm by the year CBD deals in trade finance, treasury services, payments and cash management, financing solutions, capital solutions and advisory among others. Known to be a modern and progressive banking institution, Commercial Bank of Dubai offers a full range of financial services to help its customers build and manage their finances. The world is progressing towards cashless or plastic money, considering it is easy and convenient that paper currency and coins.
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CBD continually invests in and implements the most advanced security measures to ensure all your online banking transactions with us are safe and confidential. SSL Encryption is active on the Web Server, which currently allows and supports bits encryption. Your browser will display a lock or unbroken key, indicating that you have reached the secure area. Always be suspicious of unsolicited emails or calls asking you to disclose any personal details or card numbers. It is important to use up-to-date antivirus software and a personal firewall.
If your computer uses a Microsoft Windows operating system, make sure it is updated via the Windows update feature - if you use a different PC operating system or an Apple Mac, please check regularly for updates. You should be especially vigilant on a public computer which may not have the necessary security measures in place. When undertaking any banking action on the internet, check that the session is secure. Double clicking on this icon should provide you with information about the organisation with which you have entered in a secure session.
It is important to completely log off from your internet banking session; simply closing the window you were working in is not enough to close the banking session. If your computer is infected with any malicious software, your session may be hijacked by a criminal, and financial transactions can be performed on your behalf without your knowledge. Remember to disable your auto-complete function on your browser, as this will make your Username and Password automatically available to anyone having access to your system.
To turn this function off in Microsoft Internet Explorer browser, click the Tools menu, click "Internet Options", click the "Content" tab, and click the "Autocomplete" button. Then disable the "Usernames and passwords on forms". This doesn't take long and it will help you spot any fraudulent transactions. If you notice something unusual or suspect that you have been a victim of fraudulent transaction or identity theft, please contact us immediately by calling the number on the back of your card or bank statement.
Fraudsters attempt to steal your personal information to use for illegal purposes like opening bank account, taking out loans, running up huge debts without paying, etc. How does it happen? Fraudsters steal wallets and purses containing identity documents, credit and bank cards as well as mails which include bank and credit card statements. They may also rummage through your dustbins looking for documents containing personal information or intercept personal information and shared on the Internet.
Lastly, an identity thief can simply stand next to you and watch as you complete personal information on a form. Some of these security measures are:. The ability to control your beneficiaries by adding or removing utility bills, internal and external payments details through synchronisation from CBD Online Banking through receiving an OTP one time password notification on your mobile.
Smartphones make up an integral part of our lives these days. With mobile payments and banking becoming increasingly popular, it is important that you apply the same security measures to your mobile phone as you would to your computer. In the wrong hands, your mobile phone could give the wrong person access to your accounts and ultimately your money. Keeping your phone updated and secure is the first step towards real mobile security.
Under SIM swap fraud, fraudsters manage to get a new SIM card issued against your registered mobile number through the mobile service provider. How do fraudsters operate? Step 1 : Fraudsters gather customer's personal information through Phishing, Vishing, Smishing or any other means. Step 2 : They then approach the mobile operator and get the SIM blocked. After this they visit the mobile operator's retail outlet with the fake ID proof, posing as the customer.
Step 3 : The mobile operator deactivates the genuine SIM card and issues a new one to the fraudster. If your card is lost or stolen or you notice any unusual transactions on your account, make sure you contact us immediately on There are various frauds linked to stealing your money and credit card details for unauthorized purchases:. Keeping your financial and personal information secure is our highest priority.
We use the most sophisticated levels of technology and processes to protect your privacy and security and prevent fraudulent transactions on your credit card. If your CBD card is used without your knowledge or consent, you will not be liable for fraudulent use. So it is important you contact us immediately if you think your card has been lost or stolen, or if you notice any unusual transactions on your account.
Shoulder surfing card and PIN safety What is it? Criminals distract you while you are entering your personal identification number PIN , with the pretense of either wanting to assist client as the ATM is not working correctly or leaving a slip.
They then swap your card. This is done so quickly that very often you are unaware that you no longer have your own card. The customer then assumes that the ATM has retain the card. What can happen? Once they see your PIN number they might attempt to steal your card from you in order to access your account. You should always be aware of the security when using an ATM and should always follow these general tips to ensure your personal information is kept safe.
Remember: we will never request your password, account or confidential information over the phone, via email, SMS or social media. We will also never direct you to a site to input your username and password. Your password and PIN are private to you — never reveal them to anyone. If you think you may have disclosed your account details to a suspicious party, contact us immediately by calling or email to whistleblower cbd.
For your convenience and enhanced experience, the CBD Mobile App is available for download via your app store. You can start using the app by using your online banking user ID and password.
Commercial Bank of Dubai. Need Help? Always know where you stand. Read more. Take the fast way to your dreams. Have peace of mind. How we protect you CBD continually invests in and implements the most advanced security measures to ensure all your online banking transactions with us are safe and confidential.
Security monitoring for suspicious activity. A time-out limit that automatically logs you off the system and ends your session. Do not disclose your Online Banking User ID and Password to anybody; we will never ask you for this information under any circumstances.
Never click on a link in an email to take you to a website or enter personal sensitive details either in the email or website. Change passwords frequently. Do not save the internet banking webpage link or bookmark in browser favorites. Do not leave your computer unlocked. Password and PIN security Always be suspicious of unsolicited emails or calls asking you to disclose any personal details or card numbers.
Desktop security It is important to use up-to-date antivirus software and a personal firewall. Check your banking session is secure When undertaking any banking action on the internet, check that the session is secure. Always completely log off from your internet banking session It is important to completely log off from your internet banking session; simply closing the window you were working in is not enough to close the banking session. Check your account balances and statements regularly to identify any unusual transactions or activities.
Check your statement online or SMS received after each transaction on your accounts. Types of online threats Phishing is an attempt to acquire your financial information via email by pretending to be a trustworthy entity. Ifyou reveal your password, the attacker can access and use your account.
Vishing is similar to phishing, but the medium used is the mobile phone. For example, an automated recording informs you that your bank account has had unusual activity and that you should call a particular number immediately. When you dial the number, you are requested to enter your account details on keypad. Smishing SMS phishing is a type of phishing attack where you receive text messages on your mobile phone with a link to a website.
As soon as you click on the link, it redirects you to a fraudulent website in an attempt to obtain your Online Banking Credentials. Spoofing is the creation of email messages with a forged sender address. Fraudsters disguise the true origin of the email, making it appear as though it was sent from the bank. Key-loggers can be software and hardware key loggers.
They log all the keystrokes entered on a particular computer. The keystrokes are then retrieved by criminals and used for their own purposes. A software key logger, once installed on your computer, makes a copy of all your keystrokes. Details of the keystrokes are saved to a file on your computer's hard drive where they can be retrieved by the criminal.
Malware is any software used to disrupt computer operations, gather sensitive information, gain access to private computer systems. Identity theft What is it? What can I do?
Steps that you can take when you have been impersonated: Report the matter to the UAE Police and open a case of identity fraud. Check your credit profile at the credit bureau to find out whether any credit enquiries have been done by companies whom you have not dealt with and confirm the account you have on your profile Report the matter to all companies where you have been impersonated and each company needs to conduct a victim impersonation investigation.
Mobile security tips Smartphones make up an integral part of our lives these days. Lock your phone when not in use. Password-protect your device so that nobody else can use it or view the information. Also be sure to store your device in a safe location.
Call us on , if you have lost your phone and we will disable your mobile banking user ID and password temporarily. In case you have changed your mobile phone number, please let us know and we will update your contact details.
Clear mobile frequently by deleting text messages from financial institutions, especially before sharing, discarding or selling your device.
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CBD continually invests in and implements the most advanced security measures to ensure all your online banking transactions with us are safe and confidential. SSL Encryption is active on the Web Server, which currently allows and supports bits encryption. Your browser will display a lock or unbroken key, indicating that you have reached the secure area. Always be suspicious of unsolicited emails or calls asking you to disclose any personal details or card numbers. It is important to use up-to-date antivirus software and a personal firewall.
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Despite federal hemp reforms last year, many CBD-focused companies throughout the U. Many of the industry operators interviewed for this piece pointed to the sudden decision by U. Bank subsidiary Evalon to stop providing merchant services — namely credit card processing — to CBD businesses in March after they started serving the industry last fall. All entrepreneurs new to the industry pointed to the federal changes, which they believe to have given them the green light to open their CBD business. Kyle Rapoza, the co-founder of Vermont-based Mansfield Provisions, which distributes online and through retailer partnerships, lost his credit card processing services on May 31, when Evalon banned the industry. Fortunately, Rapoza has been able to access more traditional business accounts through a state credit union. Prior to getting credit card processing services in February, Mansfield sold online by accepting checks and money orders and has since moved back to that system as the company tries to find a replacement for Evalon. The credit card processing company explained that due to his high-risk business they would not process credit cards but customers could still use debit cards; however, the processor is gutting Andrews with near-8 percent per transaction rates. Andrews is considering getting an ATM on-site to serve his customers while he continues his search for a credit card processor — or move his CBD business he also owns two head shops to all cash. While they are still able to process credit cards via their website, they have no bank account in which to deposit the funds, which remain with the credit card company.
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